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Please be advised that we do not accept callers at the address below under any circumstances without a prior appointment. All enquiries regarding production and publishing services, magazines and books, letters and submissions should be addressed to:

307 Eastway
North Yorkshire
YO11 3QY

Telephone: 01723 581329

Parcels/Important Documents: If you are sending a parcel or important documents please contact us by email or phone prior to dispatch so we are aware they have been sent.

Unsolicited Mail: Please ensure return postage is included if you wish to have material returned.

Correct Postage: Please ensure you affix the correct amount of postage to any mail. We will refuse any item of mail upon which Royal Mail places a surcharge for insufficient postage.

Telephone Note: Although we are generally available outside of normal office hours and at weekends we do have an answer phone which callers may occasionally get. If you leave a brief message and a land-line telephone number (note: we do not return mobile calls or overseas calls) we will get back to you as soon as possible. Please speak slowly and clearly.

Email Note: We check our email several times a day and will make every effort to respond as soon as possible to any enquiries. Please ensure you include your full name and contact details in your email.

Magazine Submissions & Contributions: We welcome material for our magazines (please see those sections of the site for more detailed information) and are happy to discuss your suggestions or ideas for articles and feature stories. Please contact the editor in the first instance and before sending any material by post or email.

General Submissions & Contributions: We do not accept unsolicited material from prospective authors/writers. Please contact the production manager (in writing by letter or email) in the first instance and before sending any material by post or email.

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